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Mike Willford

Chief Operations Officer

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My Story

Mike Willford is a retired law enforcement professional with 30 years of distinguished service, specializing in leadership, crisis negotiation, and the management of complex operations. His expertise in high-stakes crisis situations, such as hostage negotiations, has significantly contributed to enhancing safety and decision-making processes within VRFY. Mike’s deep knowledge of correctional systems, particularly in the area of inmate communication monitoring, brings a critical perspective to the development of VRFY’s platform, ensuring that it addresses the needs of both law enforcement and correctional institutions.

 

As a leader in his field, Mike has overseen initiatives that improve communication oversight and security within correctional facilities, making valuable contributions to the safety and efficiency of these environments. His leadership skills are further augmented by his current pursuit of a Master of Arts in Counselling Psychology, which enhances his commitment to addressing mental health challenges faced by first responders and military veterans.

 

In addition to his operational expertise, Mike is an advocate for mental health, serving as an adjunct instructor focused on crisis de-escalation and psychological support for those in high-stress roles. His combined experience in law enforcement, corrections, and mental health advocacy ensures that VRFY’s strategic approach remains comprehensive, addressing both operational efficiency and the well-being of personnel.

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